ObjectiveTo explore the effects of root cause analysis (RCA)combined with PDCA cycle management mode in reducing nursing error accidents. MethodsA total of 60 cases of nurses in our hospital were selected as the study objects, and were divided into the observation group and control group according to the random and equal principle, with 30 cases in each group. The control group were given PDCA cycle management mode, while the observation group received RCA on the basis of the control group. Quality of nursing, patients′ satisfaction and the occurrence of nursing errors of the two groups were observed. ResultsAfter implementation, the quality of nursing scores in the two groups were significantly higher than those before implementation (P＜0.05), and the scores of the observation group were significantly higher than those of the control group (P＜0.05); Patients’ satisfaction (including nursing operation, service attitude, medicine guidance, note guidance and overall service satisfaction) in the observation group was significantly superior to that in the control group (P＜0.05); the incidence rate of nursing errors in the observation group(6.67%) was significantly lower than that in the control group(26.67%, P＜0.05). ConclusionsRCA combined with PDCA cycle management mode can effectively reduce the incidence of nursing errors, and improve the quality of nursing and patients′ satisfaction.

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